Smart Choice WFX Utility Rolled Steel Easy Glide Slide Rack

Humansville 5 Tier Garage Shelving Unit by WFX Utility for Home Extra Price

Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.

Rolled Steel Easy Glide Slide Rack by WFX Utility On Sale

I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.

First Choice WFX Utility Metzger Basic Rack Shelving Unit for Home

I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Shelving Unit but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.

Mabe 34" H x 13" W 3 Tiers Free Standing Bamboo Corner Shelving Rack by Rebrilliant for Home Amazing Furniture

I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Shelving Unit with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!

2021 Best Shelving Unit. Durham Manufacturing 24"H x 21.56" W Storage Rack

No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.

Best of Winston Porter Burchinal 42" H x 25.2" W Shelving Unit for Home

Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.

11" H x 11.75" W x 11.38" D 8 Drawer Interlocking Storage Rack by Quantum Storage for Home Very Popular

I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Shelving Unitthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Shelving Unit that in the past I kept the item instead of returning it.

Your Ottery Round Merchandiser/Accessory Table (Set of 5) by WFX Utility Low Budget

After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Shelving Unit was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Shelving Unit are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!

The New Hallowell Hi-Tech Open Type Adder 5 Shelf Shelving Unit for Home

I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Shelving Unit, one I had priced locally and found on Wayfair for less than half the retail cost. When the Shelving Unit arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Shelving Unit the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Shelving Unit.

Mobile Post 80" Five Shelf Shelving Units (Set of 5) by Quantum Storage Order Now

Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.

60" H x 48.5" W Reel Rack by Vestil for Home Special Price

We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Shelving Unit was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.

MedSafe Antimicrobial Knock-Down Hi-Tech 87" H 10 Shelf Shelving Unit Starter by Hallowell for Home My Favorite Furniture

Last purchase was a new Shelving Unit. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Shelving Unit for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.